Uploading a File
The "Upload File" section of WhaleMail allows you to upload and send files to a specified list of recipients.
Click on "Upload File" on the My Files page. A new browser window will open. Click on "Browse" and browse your
machine to locate the file to be uploaded. The file path and filename will appear in the Select File window. Click on
"Upload." Upload times will vary, depending on file size, modem, browser and/or ISP. Only after the file upload is
complete, the filename will be listed under "My Files." You may switch browser windows and continue to WhaleMail
files that you have already uploaded while your file is being uploaded.
Sending Files
After uploading the file, click on the "Select" checkbox next to the files you wish to distribute. Press "Send
Selected Files." Check the boxes next to your intended recipients (Note: Send your files to up to 10 recipients at
one time.) or enter in the email addresses of the individuals you wish to receive file notification. Recipients will
not receive the file as an attachment, but will receive an email message from WhaleMail containing URLs that will
link them to the location of your files. The recipient can then download each file to their machine via their browser.
File recipients are not required to be registered WhaleMail users.
Downloading a File
Recipients will download the files you have forwarded to them by clicking on the URL contained in the WhaleMail
email notification. Depending on their browser, they will either click on the file as directed when they reach the
site or they will right-click, "Save As" and follow the steps provided by their browser to save the file to their
machine or disk-drive. Please note that if you delete the file from your My Files section, users that you have
WhaleMailed will not be able to download the file.
Deleting Files
The My Files section of WhaleMail allows you to delete one or multiple files from your temporary storage. To assist
with freeing-up storage space, click the "Select" box next to one or multiple filenames. Click the "Delete Files"
button and the files you selected will be removed from your directory.
Timed Out Uploads
Some ISP's and browser utilities are set to log-off users after a certain period of inactivity. Users can control
this by making sure their browser is not set to log-off, and by contacting their ISP and requesting removal of time
restrictions when applicable.
Missing Uploads
Periodically, users will upload a file, only to find that the file doesn't appear in their My Files directory. More
often than not, the uploaded file exceeded the user's storage limit, and was therefore deleted from the system.
Upload Speed/Progress
You can improve the speed of your file upload and download by researching faster connections using services such
as cable modem providers or satellite connections, T-1 or ISDN lines, and faster modems. Each type of service has a
cost involved that must be weighed against your needs. For reference, a 1MB file takes a minimum of 6 minutes on a
28.8 modem, 3 minutes on a 56K modem, and 1 minute on a 128KB ISDN connection. Multiply this by your file size to get
an estimate of your upload time.
Upload Confirmation
After uploading a file, you will be brought back to the My Files page and your WhaleMail file directory.
Additionally, you will be able to see all filenames that have been uploaded in your WhaleMail Files directory.
Multiple Uploads
At this time, WhaleMail only accepts the upload of one file at a time.
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