It's easy to find the whale, on- or off-line. Online support is currently available Monday through Friday,
9:00 a.m. - 5:30 p.m. EST. Based upon the content of your inquiry, please send email communication to the following:
Password/Username Inquiries and Delete Account Requests
WhaleMail users can click-on the Forgot My Password
feature located on the Home page. It's easy! Just enter in the email address specified during Sign-Up. You'll then
receive an automatic email notification containing your current username and password.
Technical and Usage Inquiries
Check out the Learn More and
Help sections for detailed information on how WhaleMail works and solving general "how to" and technical issues.
If you have a technical or usage inquiry that is not clearly highlighted in the Help section, please click here.
For assistance by phone, contact us at 800-538-2000.
Privacy Policy and Terms of Use Inquiries
See our Privacy Policy and
Terms of Use pages for more detail.
Partnership Inquiries
For information regarding licensing WhaleMail for corporate or enterprise usage, or if your organization is looking
at cooperative marketing or business development relationships, please forward your inquiry to
partners@whalemail.com.
Suggestions
Ideas...suggestions - send them to suggestionbox@swapdrive.com.
Note: This mailbox is for suggestions only; it is not monitored on a daily basis.
By Mail
SwapDrive, Inc.
1313 F Street, NW #400
Washington, DC 20004
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